In todays world, digitization has increased productivity and reduced human interaction in public and private service delivery. A number of private and public sector Organisation’s have benefitted from our deep knowledge in developing digital tools which make work easier.
With our industry experience, we have successfully consulted for clients and managed projects that have ranged from development of highly secured government information management systems to private sector bespoke commodity trading management platforms. We continue to provide consulting for medium to large scale enterprises across hardware decision making, procurement, installation and maintenance.
Business Process Outsourcing has grown globally as a major support service to several industries. It spans the operation of contact centers, product support services and other ancillary services …….
OMATECH is licensed by Ghana’s National Communications Authority to operate a world class contact center for its clients, responding to client calls and channeling their requests to product and service support hubs for resolution.
The contact center is staffed by highly trained customer service agents, promptly assisting the patrons of OMATECH’s clients with a front-end contact service. This allows our clients to focus on their core business and while we receive and process customer concerns for them.
In the medium term, we envision opening multiple business units of our BPO business on selected University campuses. This will ensure proximity to agent talent, and will also provide a support economy for students looking to build work experience while at school.
The growth of digitization has increased demand for the development of software and applications for individuals, private sector organisation’s as well as pubic sector organizations. Many young Africans have the interest and skill to develop software and applications but lack the support to do so.
Our experience in tech consulting has shown that our ability to provide a stimulating environment for software development contributes immensely in the unearthing of software and application giants to compete with the Fortune 500 technology companies of the world today.
Our model is to provide the key elements of a financial, technical and market development ecosystem that empowers software and application developers to develop cutting edge apps and software for specific clients or the consumer market. In the medium term, our software development outsourcing (SDO) hub, envisions to become the home of Ghana’s next generation global tech companies.
Internet Service Provision is concentrated in cities and urban areas in Africa. The modern connectivity age however requires internet access in all places especially the underserved communities. Such communities require internet access even for private and public services including telemedicine, distance / virtual education and access to digitized public services. This has created a ballooning market for internet service provision to underserved communities in Ghana and Africa.
OMATECH in the medium term, seeks to roll out internet services to under-serviced areas tapping into a network of global ISP and hardware partners. The high-speed, reliable internet we seek to provide will help stimulate productivity in rural communities for both private and public service providers.
